Program Name:
Rhode Island Association for the Education of Young Children
Program Address:
535 Centerville Road
Warwick
Rhode Island
02886
______________________
Position Description:
SUMMARY
The WAGE$ Counselor is responsible for managing a caseload of WAGE$ supplement recipients and early childhood educators. The WAGE$ Counselor will process applications and payments based on eligibility requirements, policy and procedures This position also performs outreach virtually and in person (i.e. local conferences or meetings, community colleges, child care sites) to share information and encourage participation. The position will be required to perform occasional evening and weekend duties with advance notice.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Programs & Services:
• Process applications and make payment decisions. This will include but is not limited to:
-Assessing coursework against extensive eligible education levels
-Determining eligibility and supplement amounts based on varied employment positions.
-Prorating awards as needed based on eligible hours
• Answer questions and explain program policies and procedures for clients as needed Recruit participants by mail, email, phone and outreach/presentations.
• Follow up on incomplete applications.
• Create and/or generate notification letters and other program materials.
• Confirm employment, submit pay schedules for approval and ensure payments and notifications are sent.
• Maintain, track and manage hardcopy and database records of participants, payments and facilities.
• Participate in various agency-sponsored events and represent RIAEYC in a professional manner.
• Works as a team player across departments and performs other tasks as assigned by agency leadership.
Knowledge of:
• Computer experience: knowledge of or demonstrated ability to learn FileMaker Pro and virtual platforms such as Zoom
• Attention to detail with ability to accurately handle large volume of administrative work.
• Ability to understand office systems and program polices/procedures and to critically analyze situations.
• Strong organizational skills, planning skills, and the ability to multitask while working independently, sometimes remotely
• Sufficient math skills to compute sums, portions, statistics, and ratios.
• Diverse cultures in the state of Rhode Island.
Technical Skills:
• Ability to convey complex information and provide quality customer service.
• Outstanding communication skills with internal and external clients.
• Excellent reading and writing skills.
• Ability to respond professionally and respectfully as needed to different situations.
• Comfortable with presenting and speaking to diverse early childhood audiences.
Non-Technical Skills and Behavior:
• Professional, friendly, and respectful demeanor in all interactions.
• Treats colleagues, clients, and others with care and respect.
• Performs duties professionally and in a timely manner.
• Schedules and manages time efficiently and with respect for agency resources.
Ability to:
• Exercise sound judgment.
• Take initiative to solve problems.
• Maintain professional demeanor regardless of internal or external concerns.
• Handle confidential information related to programs, children, and families.
• Complete multiple tasks concurrently with a consistent professional demeanor.
• Perform other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience Requirements:
• BA required. Degree in early childhood/child development or a related human services field or a degree in business or a related field is preferred. Early childhood coursework may be required if not taken within the degree.
• Academic and/or professional experience in the education field preferred
• Bilingual English and Spanish speaker preferred.
• Education experience in quality child care program(s).
• Knowledge of family child care or youth/school age education programs.
WORK ENVIRONMENT/PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individuals in this position must have the ability to:
• Travel to and from community locations which could include using walkways and/or stairs.
• Drive and have access to reliable transportation.
• Work in typical office and classroom environments.
• Have internet connection for online meetings and trainings as needed
How To Apply:
Please send cover letter and resume to the email provided below.
Other Information:
FLSA Status: Non-Exempt
Regular/Temp: Full-time, grant-funded until December 2023 with possibility of extension
Where Do Applicants Need to Apply?
info@riaeyc.org
